As a presenter, I deliver lightning talks and facilitate workshops to convey information and inspire audiences to take action effectively. My areas of expertise include user research, user-centred design, and accessibility.
Presentations and workshops with links to videos, slides and blog posts, are listed on a timeline below.
Designing for Diverse User Needs
Exploring the shift left approach, a strategy to integrate accessibility early in the design and development process.
The intersection of AI and product design
The intersection of AI and Product Design: How ChatGPT and similar tools could change how we do things much sooner than we imagined.
In this session, we introduce recent developments in AI, including some background on the technologies and how they function. We also discussed how AI is likely to change the way we operate as design professionals, and provided examples of how practitioners have already started experimenting with and implementing AI in their work. Finally, we engaged in breakout discussions to co-discover specific ideas about the pros and cons of how AI could change our profession.
Enough contrast in direct sunlight
Have enough contrast for your users and their situation. This often means going above the WCAG minimum. My lightning talk for the 2022 A11y Bytes event on Global Accessibility Awareness Day.
Digital prototyping workshop at UXLibs conference
To improve the mobile experience of reserving a group study room – the case for my digital prototyping workshop at the 5th UXLibs conference.
Iterating a form wizard: from research to design
My lightning talk was given at Melbourne’s 2019 A11y Bytes event on Global Accessibility Awareness Day.
Transforming the experience of patron self-registration
For the National and State Libraries Australasia (NSLA) Visitor Experience community of practice, I shared how we transformed the experience of becoming a member at State Library Victoria.
Accessibility testing a multi-channel form wizard
My lightning talk was part of World Interaction Design Day #IxDD at the Melbourne Web Accessibility and Inclusive Design meetup.
UX: Emerging roles in digital libraries
New roles for new times – CAVAL Professional Development Interest Group Forum.
Participatory (Co-design) Workshop
To explore and validate ideas for improving digital interfaces, and how to conduct participatory research.
Improving digital services with user research
My presentation explores user research methods to gather qualitative and quantitative data from students and staff throughout all stages of project life cycles.
Co-design workshop to explore and validate a better homepage #UXLibs
Participants try their hands at joint creativity to explore options and produce validated prototypes for testing and iteration.
Project wall rooms
Understand what these “war” rooms are, how they help teams build empathy and a shared understanding so they can solve real problems.
User-centred design and students’ library search behaviours
My colleage Kathy Martin and I gave this presentation at the inaugural EBSCO Discovery Service (EDS) user group meeting, sharing mixed methods research to build an understanding of undergraduate students’ library search behaviours.
User stories workshop
User stories help think from the user’s perspective, and prioritise work without detailed documentation. Writing user stories at the start of a project helps plan and guide development.
Learn the what, why, when and how of user stories. Deakin Library staff compete to write the best user story!
In public speaking, I fear:
That no one learns anything, and the audience is starkly aware of it.
Hogan, L. (2016). Demystifying Public Speaking.
Do you have fears like those mentioned in Lara Hogan’s excerpt of Demystifying Public Speaking? Leave a comment. What helps turn that fear around?