Manual accessibility and usability testing involves asking users to complete tasks using your website or app. Effective usability testing saves you money in the long run. Hence why testing is a critical part of the design process. Testing also helps keep your users front and centre.
It’s important to debrief immediately after each session and spend time analysing research findings. With your team, identify pain points to triage for a fix. Equally, identify moments of delight to recognise what you might want to do more of. Once feedback is applied it will lead to a better experience.
This is a written version of my lightning talk given at the A11y Bytes event in Melbourne on Global Accessibility Awareness Day, 16 May 2019. This follow-up talk demonstrates how our Digital Experience team remediated both technical and non-technical issues to make a member registration process more inclusive. In September 2018, manual accessibility testing revealed […]
While manual accessibility testing a form wizard, HTML5 article tags were announced by the screen reader. This confused our participant on every step!
In September 2018 I conducted manual accessibility testing on the first iteration of member registration as a form wizard. This was my lightning talk.