Skip to content

Vernon Fowler

Designing inclusive and engaging digital experiences

  • Latest articles
  • Public speaking

Category: Portfolio

Service blueprint shows the pains of delivering membership

In January 2018, I created a service blueprint showing inefficient internal processes of how the business delivers membership.

Published 29 January, 2018
Categorized as Portfolio Tagged flow, processes, self-service, service blueprint

Happiness tracking to measure the user experience

To measure the user experience of Deakin Library Search, I adapted Happiness Tracking Surveys. Data analysis can inform decisions to optimise experiences.

Published 14 December, 2017
Categorized as Portfolio Tagged continuous improvement, user research

Empathy building by sharing personas

initial 4 student personas

Personas help us write, develop and design with users aims in mind. Empathy maps may be better suited to build both emotional and cognitive empathy.

Published 20 August, 2014
Categorized as Portfolio Tagged empathy

Posts navigation

Newer posts Page 1 … Page 5

Top 5 posts

  • Creating form navigation for a web prototype
  • Wireframing a web form wizard
  • A small win to fix your LibCal interface
  • How to make improved form validation messages
  • When and where to set input spellcheck =false

Tags

accessibility continuous improvement CSS design system empathy flow forms HTML inclusive design interaction design mobile prioritise processes prototyping public speaking self-service service blueprint testing usability user interfaces user research wireframing workshop

Connect with me on

  • LinkedIn
  • Twitter
  • CodePen
  • email

Meta

  • Log in
  • Entries feed
  • Comments feed
  • WordPress.org
Vernon Fowler
Proudly powered by WordPress.