In September 2018 I conducted manual accessibility testing on the first iteration of member registration as a form wizard. This was my lightning talk.
Category Archives: Portfolio
Mobile form improvements for better UX – registration
I designed 4 mobile improvements to a registration form. These UX improvements make it faster to complete, easier to fill out, and increase data accuracy.
Service blueprint supporting Library membership joining
In January 2018, I created a service blueprint exposing inefficient and painful internal processes of how the business delivers membership.