I designed 4 mobile form improvements to a registration form. These UX improvements make it faster to complete, easier to fill out, and increase data accuracy.
In January 2018, I began my new role as Digital User Experience Manager in the Digital Experience team at State Library Victoria. My first task was to map the current experience of joining the Library to attain free membership, both from offsite and onsite. Short of emotional data and user pain points, I relied on […]